‘Resilience’ in civil service: CSC gears up for full-scale digitalization

Public sector workers and other stakeholders could soon expect faster transactions from the Civil Service Commission (CSC) under its three new online systems.

One of the said systems that CSC will introduce is the version 4.0 of the Online Registration, Appointment, and Scheduling System (ORAS), which will make it accessible to Civil Service examinees.

“We are preparing for its deployment in the examination application. We are now coordinating with another office for it,” CSC Commissioner Aileen A. Lizada told BusinessMirror in a Viber message.

ORAS 2.0 was already deployed in October 2020, which introduced an online service system.

Under the latest version of ORAS 3.0, the submission of requirements and payment of certificates and documents from CSC will be done online through the Linkbiz system of the Land Bank of the Philippines.

“We will provide an option if they want to claim the requested document in a CSC Office or it will be sent to their homes through courier,” CSC Chairman Karlo B. Nograles said during the virtual Philippine Civil Service Anniversary (PCSA) launch event last Monday.

He said the will also be rolling out with their Civil Service Eligibility Verification Systems (CSEVS) and the Knowledge Management Portal (KM Portal).

CSEVS aims to hasten the eligibility verification process online through the use of an eligibility card and a quick response (QR) code, while KM Portal allows the convenient capturing, storing, and sharing of information among CSC staff and offices.

“These online service initiatives recognize the need to bank on the opportunities of ICT [Information and Communication Technology] towards digital transformation in public service delivery,” Nograles said.

He said they would also be rolling out their Civil Service Eligibility Verification Systems (CSEVS) and the Knowledge Management Portal (KM Portal).

CSEVS aims to hasten the eligibility verification process online through the use of an eligibility card and a quick response (QR) code, while KM Portal allows the convenient capturing, storing, and sharing of information among CSC staff and offices.

“These online service initiatives recognize the need to bank on the opportunities of ICT [Information and Communication Technology] towards digital transformation in public service delivery,” Nograles said.

PCSA activities

The said initiative is part of the 10-year overarching theme of the PCSA, which was launched last year to “transform public service” in the next decade.

For the celebration of the PCSA this year, CSC Commissioner Aileen A. Lizada disclosed they will be focusing on boosting “resilience” in civil service to make it future-ready.

Among the activities they organized for the celebration are a fun-run, online zumba, film showing as well as recognition of civil servants who died in the line of duty and those who showed exemplary service.

Lizada said they would also hold a Public Sector Human Resource Symposium, which focuses on the theme of resilience, a Government Online Career Fair, an online Photography Contest, and a Family Day.

“Even if we are still emerging from a pandemic, and hopefully we are already at its tail end, there are still so many reasons to celebrate. We want to make the Philippine Civil Service Anniversary as enjoyable as possible for our civil servants, despite being mainly online,” Lizada said.

The PCSA will run from September 1 to 30, 2022.